Sales Administrator

About the position

Duties & Responsibilities

• Manage (read, assess, respond, resolve) incoming emails from 5 addresses in Hubspot Shared Conversation Inbox (approx 170 emails per day) with response time targets.
• Create ticket for further processing (depending on POP; Order; Accounting Query).
• Create Quote / Invoice from Email / Phone order / Hubspot Ticket (+/- 50 per day)
• Send Quote via Email / From Accounting System
• Capture Orders - Quotes & Invoices - on order tracking software.
• Follow up on Quotes to check whether customer received it and whether they would like to proceed with the order.

Desired Experience & Qualification

• Matric
• Relevant experience
• Excellent verbal and written communication skills and good telephone manner.
• Computer literate with keyboard skills and experience in Microsoft software (Word, Excel, Outlook etc.)
• Good typing skills.
• Good administration skill for recordkeeping
• Good with numbers and maths

Desired Skills:

• Sales Administration
• Processing Of Orders
• Excel spreadsheet
• Quote Prices
• Sales Order Administration
• Customer Service

About The Employer:

Join a stable pharmaceutical company and utilise your customer service and sales administration skills.